Your business depends on your customers – keeping them in the loop
Some of you are in businesses that generate – possibly vast amounts of – data as part of your regular operations, quite a bit of which is used by your customers in one form or the other. As your business scales, an issue that you will almost certainly face is that of data latency and consistency degradation. To put it differently, the speed of access to, and reliability of your data will decrease, causing you and your customers quite a bit of pain and suffering.
In this talk, we will explore this issue in detail. In particular, we will focus on how an erlang-based infrastructure can ease your pain at scale, and help keep your customers – happily – in the loop.
Talk Objectives: Show that having to deal with customers and their pesky requirements doesn’t necessarily have to corrupt your elegantly architected system, especially at scale.
Target Audience: Anyone with customers – in particular, customers whose data-access spans the gamut from real-time to highly asynchronous.
Mahesh Paolini-Subramanya Creator of the first Erlang Cloud PBX
Mr. Paolini-Subramanya is the CTO of Vocalocity - the leading provider of mission-critical cloud based communications services for small and mid-size businesses. Drawing upon 20 years of accomplishments in Internet based services, Mr. Paolini-Subramanya is a recognized thought leader in Cloud Communications and VoIP. An Internet pioneer, he developed the technological foundation for the e-commerce revolution by helping to create the world's first online commerce system, and has since been at the forefront of the development of web-scale services.
Mr. Paolini-Subramanya was previously a founder and CTO of Aptela prior to its merger with Vocalocity. Before that, he was V.P. of Development at Neoglyphics Inc, where he inaugurated the use of Java based technologies in financial services, and CTO of Proxicom where he also led the Technology practice. He holds a B. Tech from the Indian Institute of Technology - Kanpur, and an M.S. in Electrical Engineering from the University of Notre Dame.