Tag Archives: Virtual Hold

  • Webinar: How Erlang took Virtual Hold Technology to Call Centre heaven
    2015-06-22 Erlang Central

    Videos



    ‘Your call is important to us, please hold…’ What does Erlang have to do with the most hated words in the world? Join the webinar to find out how Virtual Hold Technology (VHT) embraced Erlang development and implementation in the contact center technology industry. Brian Ward Principal Software Developer from VHT will share the unique opportunities and challenges of leveraging Erlang’s nature to provide fault tolerance and client multi-tenancy across a cluster of servers and the abili ...


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