New webinar: How Erlang took Virtual Hold Technology to Call Centre heaven


By Erlang Central | Published: May 25, 2015



“Your call is important to us, please hold…”

What does Erlang have to do with the most hated words in the world?

Join the webinar to find out how Virtual Hold Technology embraced Erlang development and implementation in the contact centre industry.
Tue 9 June at 16:00 BST

 
What will you learn?

  • Find out how VHT leveraged Erlang’s nature to provide fault tolerance and client multi-tenancy across a cluster of servers.
  • How are they able to provide a primary/secondary failover configuration allowing for seamless transition of phone calls in the event of a hardware failure?

Register now to join this insightful session and find answers to this and other questions.

 

Speaker:
Ben Ward
Principal Software Developer
Virtual Hold Technology

Brian has been developing software professionally for over twenty-two years. He has worked primarily with languages like C, C++ and Java. At VHT he actively mentors younger developers in the ways of Agile Software Development and, of course, Erlang.